These Terms & Conditions explain the terms that apply when you browse our website, place an order or purchase a creation from SS Luxury Studio.
By using this website or placing an order with SS Luxury Studio, you agree to these Terms & Conditions together with the policies referenced on our website.
SS Luxury Studio offers handcrafted resin creations, decorative products, personalised pieces and related products through this website.
References to “we”, “us” or “our” in these Terms refer to SS Luxury Studio. References to “you” or “customer” refer to the person using the website or placing an order.
We make reasonable efforts to describe and display our products accurately, including their design, dimensions, features and other relevant information.
Colours may appear slightly different depending on lighting, photography, screen settings and the handcrafted nature of the product.
Please review the available product information before placing your order.
Many SS Luxury Studio products are individually handcrafted using resin, pigments, flowers, decorative materials and other elements.
Minor variations in colour, pattern, placement, texture, bubbles or finish may occur naturally and can make each handmade creation unique.
Such minor variations are not necessarily defects where they do not materially affect the intended appearance or use of the product.
For personalised or custom products, you are responsible for providing accurate names, spellings, photographs, dates, wording, colours and other personalisation details requested for your creation.
Please review these details carefully before submitting or approving them. Once production has started, changes may not always be possible.
Personalised products are generally not eligible for return merely because of a change of mind.
If you provide photographs, names, artwork, text or other material for a personalised creation, you confirm that you have the right or appropriate permission to provide and use that material for the requested purpose.
You grant SS Luxury Studio permission to use the supplied material as reasonably necessary to create, process and fulfil your order.
We may decline content or customisation requests that we reasonably consider unlawful, infringing or inappropriate.
Product prices displayed on the website are the prices applicable at the time shown, subject to correction of genuine errors and any applicable terms displayed with the product.
Prices may be changed from time to time. Changes will not ordinarily affect orders already accepted by us.
Any applicable taxes or charges will be handled and displayed as required.
SS Luxury Studio currently offers complimentary standard shipping across India on orders placed through our website, with no minimum order value.
Delivery remains subject to courier serviceability and the terms described in our Shipping & Delivery Policy.
VIEW SHIPPING & DELIVERY →Placing an order does not necessarily mean that the order has been accepted for fulfilment.
We may contact you if additional information or clarification is required, particularly for personalised products.
In exceptional circumstances, an order may be declined or cancelled, for example where a product cannot be supplied, payment cannot be confirmed, information is incomplete, or an obvious pricing or technical error has occurred.
Where we cancel an order after receiving payment, an appropriate refund will be arranged.
Orders must be paid using the payment methods made available through the website or otherwise authorised by SS Luxury Studio.
Payment services may be provided by banks, UPI providers, payment gateways or other third-party payment service providers.
An order may remain subject to payment confirmation or verification before it is processed.
Ready-made products are generally dispatched within 2–3 working days.
Personalised and custom creations are generally dispatched within 5–10 working days, depending on their complexity.
Once dispatched, delivery will typically take approximately 3–7 working days, subject to location and courier serviceability.
Delivery timelines are estimates rather than guarantees where delays arise from circumstances outside our reasonable control.
Returns, replacements or refunds are considered where a product arrives damaged or defective, or where an incorrect product has been supplied.
Eligible issues should be reported within 48 hours of delivery, together with the information reasonably required for us to review the issue.
Change-of-mind returns are not ordinarily accepted.
VIEW RETURNS & REFUNDS →If you wish to cancel an order, please contact us as soon as possible.
We will try to accommodate cancellation requests where production, personalisation or dispatch has not yet started.
Once work on a personalised or custom product has begun, cancellation may not be possible because the product is being created specifically for you.
You may use this website for lawful personal shopping and information purposes.
You must not intentionally interfere with the website's operation, attempt unauthorised access to its systems, submit fraudulent information or use the website for unlawful purposes.
Unless otherwise stated, the SS Luxury Studio name, website content, original product photography, graphics, text, designs and other original materials appearing on this website are owned by or used with permission by SS Luxury Studio.
Such material may not be reproduced, commercially exploited or represented as your own without appropriate permission, except as permitted by law.
Our website or order fulfilment process may involve third-party services such as payment providers, courier companies, hosting providers or other service providers.
Those services may also be governed by their own terms, policies and operating conditions.
To the extent permitted by applicable law, SS Luxury Studio will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability or customer rights where doing so would not be permitted under applicable law.
Information provided when using our website, contacting us or placing an order is handled in accordance with our Privacy Policy and applicable requirements.
VIEW PRIVACY POLICY →We may update these Terms & Conditions from time to time to reflect changes in our products, website, services, business practices or applicable requirements.
The latest version published on this website will apply from its stated effective date.
Last updated: September 2026
If you have a question about an order, personalised creation or these Terms & Conditions, please get in touch with us.